* {
            margin: 0;
            padding: 0;
            box-sizing: border-box;
            font-family: "Microsoft YaHei", "微软雅黑", Arial, sans-serif;
        }
        
        body {
            background-color: #f5f5f5;
            color: #333;
            font-size: 14px;
            line-height: 1.5;
        }
        
        .container {
            width: 1200px;
            margin: 0 auto;
        }
        
        a {
            text-decoration: none;
            color: #333;
        }
        
        a:hover {
            color: #e60012;
        }
        
        .clearfix::after {
            content: "";
            display: table;
            clear: both;
        }
        
        .fl {
            float: left;
        }
        
        .fr {
            float: right;
        }
        
        .red {
            color: #e60012;
        }
        
        .btn {
            display: inline-block;
            padding: 5px 15px;
            border-radius: 3px;
            cursor: pointer;
            text-align: center;
            font-size: 14px;
            border: none;
            transition: all 0.3s;
        }
        
        .btn-red {
            background-color: #e60012;
            color: #fff;
        }
        
        .btn-red:hover {
            background-color: #c90010;
            color: #fff;
        }
        
        .btn-gray {
            background-color: #f5f5f5;
            color: #666;
        }
        
        .btn-gray:hover {
            background-color: #e5e5e5;
        }
        
        /* 顶部通知栏 */
        .top-notice {
            height: 30px;
            line-height: 30px;
            background-color: #fef2f2;
            border-bottom: 1px solid #fee3e3;
        }
        
        .top-notice .container {
            position: relative;
        }
        
        .notice-text {
            color: #e60012;
            white-space: nowrap;
            overflow: hidden;
            text-overflow: ellipsis;
        }
        
        .notice-close {
            position: absolute;
            right: 0;
            top: 0;
            color: #999;
            cursor: pointer;
        }
        
        /* 头部导航 */
        .header {
            background-color: #fff;
            border-bottom: 1px solid #e5e5e5;
        }
        
        .header-main {
            height: 90px;
            display: flex;
            align-items: center;
            justify-content: space-between;
        }
        
        .logo {
            display: flex;
            align-items: center;
        }
        
        .logo-img {
            width: 56px;
            height: 56px;
            background-color: #e60012;
            border-radius: 50%;
            display: flex;
            align-items: center;
            justify-content: center;
            color: white;
            font-size: 24px;
            font-weight: bold;
            margin-right: 10px;
        }
        
        .logo-text {
            font-size: 24px;
            font-weight: bold;
            color: #333;
        }
        
        .logo-desc {
            color: #999;
            font-size: 12px;
        }
        
        .nav {
            display: flex;
        }
        
        .nav-item {
            margin: 0 15px;
            font-size: 16px;
            font-weight: 500;
            position: relative;
        }
        
        .nav-item.active a {
            color: #e60012;
        }
        
        .nav-item.active::after {
            content: "";
            position: absolute;
            bottom: -32px;
            left: 0;
            width: 100%;
            height: 3px;
            background-color: #e60012;
        }
        
        .user-actions {
            display: flex;
            align-items: center;
        }
        
        .search-box {
            position: relative;
            margin-right: 20px;
        }
        
        .search-input {
            width: 220px;
            height: 36px;
            padding: 0 10px 0 35px;
            border: 1px solid #e5e5e5;
            border-radius: 18px;
            outline: none;
            transition: all 0.3s;
        }
        
        .search-input:focus {
            border-color: #e60012;
            width: 250px;
        }
        
        .search-icon {
            position: absolute;
            left: 12px;
            top: 50%;
            transform: translateY(-50%);
            color: #999;
        }
        
        .login-btn {
            margin-right: 10px;
        }
        
        /* 数据概览区 */
        .data-overview {
            width: 1200px;
            background-color: #e60012;
            color: white;
            padding: 20px 0;
            margin: 0 auto;
            margin-top:20px;
            border-radius: 5px;
        }
        
        .data-stats {
            display: flex;
            justify-content: space-around;
            text-align: center;
        }
        
        .data-item {
            flex: 1;
        }
        
        .data-number {
            font-size: 30px;
            font-weight: bold;
            margin-bottom: 5px;
        }
        
        .data-desc {
            font-size: 16px;
        }
        
        /* 主要内容区 */
        .main-content {
            margin-top: 20px;
            display: flex;
            justify-content: space-between;
        }
        
        /* 左侧内容 */
        .left-content {
            width: 880px;
        }
        
        /* 投诉分类 */
        .complaint-categoriess {
            background-color: white;
            border-radius: 4px;
            padding: 15px;
            margin-bottom: 20px;
            box-shadow: 0 1px 3px rgba(0,0,0,0.1);
        }
         /* 投诉分类 */
        .complaint-categories {
            background-color: none;
            
            
            margin-bottom: 20px;
            box-shadow: 0 1px 3px rgba(0,0,0,0.1);
        }
        .complaint-categories-img{
            width: 100%;
            border-radius: 4px;
        }
        .category-title {
            font-size: 18px;
            font-weight: bold;
            margin-bottom: 15px;
            color: #333;
        }
        
        .category-list {
            display: flex;
            flex-wrap: wrap;
        }
        
        .category-item {
            width: 110px;
            height: 90px;
            display: flex;
            flex-direction: column;
            align-items: center;
            justify-content: center;
            border: 1px solid #f5f5f5;
            border-radius: 4px;
            margin: 0 10px 10px 0;
            cursor: pointer;
            transition: all 0.3s;
        }
        
        .category-item:hover {
            border-color: #e60012;
            background-color: #fef2f2;
        }
        
        .category-icon {
            font-size: 24px;
            color: #e60012;
            margin-bottom: 5px;
        }
        
        /* 投诉列表 */
        .complaint-section {
            background-color: white;
            border-radius: 4px;
            box-shadow: 0 1px 3px rgba(0,0,0,0.1);
            margin-bottom: 20px;
        }
        
        .section-header {
            padding: 15px;
            border-bottom: 1px solid #f5f5f5;
            display: flex;
            justify-content: space-between;
            align-items: center;
        }
        
        .section-title {
            font-size: 18px;
            font-weight: bold;
            color: #333;
        }
        
        .section-tabs {
            display: flex;
        }
        
        .tab-item {
            padding: 5px 15px;
            margin-left: 5px;
            cursor: pointer;
            border-radius: 15px;
            transition: all 0.3s;
        }
        
        .tab-item.active {
            background-color: #e60012;
            color: white;
        }
        
        .tab-item:hover:not(.active) {
            background-color: #f5f5f5;
        }
        
        /* 投诉列表内容 */
        .complaint-list {
            padding: 0 15px;
        }
        
        .complaint-item {
            padding: 15px 0;
            border-bottom: 1px solid #f5f5f5;
            display: flex;
            justify-content: space-between;
        }
        
        .complaint-item:last-child {
            border-bottom: none;
        }
        
        .complaint-info {
            flex: 1;
        }
        
        .complaint-title {
            font-size: 16px;
            margin-bottom: 8px;
            transition: all 0.3s;
        }
        
        .complaint-title:hover {
            color: #e60012;
            text-decoration: underline;
        }
        
        .complaint-meta {
            color: #999;
            font-size: 12px;
        }
        
        .complaint-company {
            color: #666;
            margin-right: 15px;
        }
        
        .complaint-status {
            width: 100px;
            text-align: center;
        }
        
        .status-pending {
            color: #ff7d00;
            background-color: #fff7e6;
            padding: 3px 8px;
            border-radius: 3px;
            font-size: 12px;
        }
        
        .status-replied {
            color: #0066b2;
            background-color: #e6f2ff;
            padding: 3px 8px;
            border-radius: 3px;
            font-size: 12px;
        }
        
        .status-solved {
            color: #008000;
            background-color: #e6ffe6;
            padding: 3px 8px;
            border-radius: 3px;
            font-size: 12px;
        }
        
        .list-pagination {
            padding: 15px;
            text-align: center;
        }
        
        .pagination {
            display: inline-block;
        }
        
        .pagination a {
            display: inline-block;
            width: 32px;
            height: 32px;
            line-height: 32px;
            border: 1px solid #e5e5e5;
            border-radius: 3px;
            margin: 0 3px;
        }
        
        .pagination a.active {
            background-color: #e60012;
            color: white;
            border-color: #e60012;
        }
        
        .pagination a:hover:not(.active) {
            border-color: #e60012;
            color: #e60012;
        }
        
        /* 右侧边栏 */
        .right-sidebar {
            width: 300px;
        }
        
        /* 我要投诉 */
        .complaint-btn-box {
            background-color: #fff;
            border-radius: 4px;
            padding: 20px;
            margin-bottom: 20px;
            text-align: center;
            color: #000;
        }
        
        .complaint-btn {
            display: block;
            width: 100%;
            padding: 12px 0;
            background-color: #e60012;
            color: #fff;
            font-size: 18px;
            font-weight: bold;
            border-radius: 4px;
            margin-bottom: 10px;
            border:none;
        }
        
        .complaint-btn:hover {
            background-color: #f5f5f5;
            color: #e60012;
        }
        .complaint-btn1 {
            display: block;
            width: 100%;
            padding: 12px 0;
            background-color: #f5f5f5;
            color: #e60012;
            font-size: 18px;
            font-weight: bold;
            border-radius: 4px;
            margin-bottom: 10px;
            border:none;
        }
        
        .complaint-btn1:hover {
            background-color: #e60012;
            color: #fff;
        }
        
        .complaint-guide {
            font-size: 12px;
        }
        
        .complaint-guide a {
            color: white;
            text-decoration: underline;
        }
        
        /* 热点投诉 */
        .hot-complaints {
            background-color: white;
            border-radius: 4px;
            box-shadow: 0 1px 3px rgba(0,0,0,0.1);
            margin-bottom: 20px;
        }
        
        .hot-list {
            padding: 0 15px;
        }
        
        .hot-item {
            padding: 12px 0;
            border-bottom: 1px solid #f5f5f5;
            position: relative;
        }
        
        .hot-item:last-child {
            border-bottom: none;
        }
        
        .hot-item::before {
            content: attr(data-rank);
            position: absolute;
            left: 0;
            top: 12px;
            width: 20px;
            height: 20px;
            line-height: 20px;
            text-align: center;
            background-color: #f5f5f5;
            color: #999;
            border-radius: 3px;
            font-size: 12px;
        }
        
        .hot-item.top3::before {
            background-color: #e60012;
            color: white;
        }
        
        .hot-item-content {
            padding-left: 30px;
        }
        
        .hot-title {
            font-size: 14px;
            margin-bottom: 5px;
            display: -webkit-box;
            -webkit-line-clamp: 2;
            -webkit-box-orient: vertical;
            overflow: hidden;
        }
        
        .hot-count {
            font-size: 12px;
            color: #999;
        }
        
        /* 商家回复榜 */
        .merchant-rank {
            background-color: white;
            border-radius: 4px;
            box-shadow: 0 1px 3px rgba(0,0,0,0.1);
            margin-bottom: 20px;
        }
        
        .rank-list {
            padding: 0 15px;
        }
        
        .rank-item {
            padding: 10px 0;
            border-bottom: 1px solid #f5f5f5;
            display: flex;
            align-items: center;
        }
        
        .rank-item:last-child {
            border-bottom: none;
        }
        
        .rank-num {
            width: 24px;
            height: 24px;
            line-height: 24px;
            text-align: center;
            background-color: #f5f5f5;
            color: #999;
            border-radius: 50%;
            margin-right: 10px;
            font-size: 12px;
        }
        
        .rank-item.top3 .rank-num {
            background-color: #e60012;
            color: white;
        }
        
        .rank-name {
            flex: 1;
        }
        
        .rank-rate {
            color: #666;
            font-size: 12px;
        }
        
        /* 页脚 */
        .footer {
            background-color: #333;
            color: #999;
            padding: 40px 0 20px;
            margin-top: 40px;
        }
        
        .footer-content {
            display: flex;
            justify-content: space-between;
            padding-bottom: 20px;
            border-bottom: 1px solid #444;
            margin-bottom: 20px;
        }
        
        .footer-col {
            width: 250px;
        }
        
        .footer-title {
            font-size: 16px;
            color: white;
            margin-bottom: 15px;
            font-weight: bold;
        }
        
        .footer-list {
            list-style: none;
        }
        
        .footer-list li {
            margin-bottom: 8px;
        }
        
        .footer-list a {
            color: #999;
        }
        
        .footer-list a:hover {
            color: white;
        }
        
        .footer-contact {
            font-size: 24px;
            color: white;
            margin-bottom: 10px;
        }
        
        .copyright {
            text-align: center;
            font-size: 12px;
            padding-top: 20px;
        }
        
        /* 投诉表单弹窗样式 */
        .complaint-form {
            padding: 20px;
        }
        
        .form-group {
            margin-bottom: 15px;
        }
        
        .form-label {
            display: block;
            margin-bottom: 5px;
            font-weight: bold;
        }
        
        .form-control {
            width: 100%;
            padding: 10px;
            border: 1px solid #ddd;
            border-radius: 4px;
            font-size: 14px;
        }
        
        .form-control:focus {
            border-color: #e60012;
            outline: none;
        }
        
        textarea.form-control {
            height: 150px;
            resize: vertical;
        }
        
        .form-hint {
            color: #999;
            font-size: 12px;
            margin-top: 5px;
        }
        
        .form-actions {
            margin-top: 20px;
            text-align: right;
        }
        
        .form-actions .btn {
            margin-left: 10px;
        }
        .complaint {
            margin-bottom: 30px;
            padding: 20px 0;
            border-bottom: 1px solid #f8f8f8;
        }
        .complaint-header {
            display: flex;
            align-items: center;
            margin-bottom: 10px;
        }
        .avatar {
            width: 50px;
            height: 50px;
            border-radius: 50%;
            margin-right: 10px;
        }
        .info {
            flex: 1;
        }
        .time {
            font-size: 14px;
            color: #999;
        }
        .status {
            width: 80px;
            height: 50px;
            display: flex;
            align-items: center;
            justify-content: center;
        }
        .status img {
            width: 100%;
            height: auto;
        }
        .status span {
            background-color: #ffc107;
            color: #fff;
            padding: 5px 10px;
            border-radius: 5px;
            font-size: 14px;
        }
        .complaint-title {
            font-size: 18px;
            color: #333;
            margin-bottom: 10px;
        }
        .complaint-content {
            font-size: 14px;
            color: #666;
            line-height: 1.6;
            margin-bottom: 10px;
        }
        .complaint-meta {
            margin-bottom: 10px;
        }
        .meta-item {
            font-size: 14px;
            color: #666;
            margin-bottom: 5px;
        }
        .interaction {
            display: flex;
            align-items: center;
        }
        .interaction-item {
            display: flex;
            align-items: center;
            margin-right: 20px;
            font-size: 14px;
            color: #666;
        }
        .interaction-item img {
            width: 16px;
            height: 16px;
            margin-right: 5px;
        }